WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Terms of Service

Last Revised: September 06, 2018.

THESE TERMS OF SERVICE (“TERMS”) ARE A LEGAL AGREEMENT BETWEEN YOU (“YOU”, “YOUR”, OR “CUSTOMER”) AND Zamplebox, LLC (“WE” OR “Zamplebox”), THE OWNER AND OPERATOR OF THE WWW.Zamplebox.COM WEBSITE (THE “SITE”). THIS AGREEMENT SETS FORTH THE TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE AND THE MEMBERSHIPS, PRODUCTS AND DEVICES SOLD ON THE SITE. BY ACCESSING AND USING THE SITE AND BY PURCHASING PRODUCTS, DEVICES OR MEMBERSHIPS, YOU ARE INDICATING THAT YOU ACCEPT AND AGREE TO BOUND BY THIS AGREEMENT AND THE PRIVACY POLICY. IF YOU DO NOT ACCEPT THIS AGREEMENT AND THE PRIVACY POLICY, YOU ARE NOT PERMITTED TO, AND YOU MUST NOT ACCESS OR USE THE SITE, NOR CAN YOU PURCHASE PRODUCTS OR MEMBERSHIPS FROM THE SITE OR FROM Zamplebox.

WARNINGS

By signing up for a Membership (as defined below), you represent, acknowledge and agree that you are of legal smoking age and fully aware of the following warnings:

NICOTINE WARNING: The vape juice, e-liquids, liquid nicotine, and other similar products distributed by Zamplebox (“Products”) contain nicotine, a poisonous and addictive substance. Such products are only intended for committed smokers of legal smoking age and should not be used or handled by non-smokers, children, those who may be pregnant or may become pregnant, those who are breastfeeding, or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma. Consult a physician before using the Products. If you experience any reaction or other adverse effects from the use of the Products, stop using the Product immediately and consult a physician. Products contain concentrated nicotine and are dangerous if directly inhaled, spilled on skin, orally ingested or used improperly. Products are not smoking cessation products and have not been tested or guaranteed as such. Products included in Zamplebox have not been evaluated by the Food and Drug Administration nor is it intended to treat, prevent or cure any disease or condition.

ALLERGEN WARNING: The Products may be manufactured from nuts or plants which can trigger nut or plant-based allergies in certain individuals. Please review all warnings and product ingredients on the labels of the Products before consumption. Individuals with nut and plant-based allergies should take special care before consuming the Products. Consult with your doctor for concerns regarding potential allergens.

DISPOSAL WARNING: Because of the poisonous and addictive nature of the Products, they should not be directly disposed of in the trash. The Products must first be mixed with kitty litter, sawdust or other absorbent materials and placed in a sealed bag or double bag before being disposed of in your trash can. This applies to low nicotine concentrations below 10% by volume (100mg Strength).

DEVICE WARNING: Electronic cigarettes, vape pens and other vaping accessories distributed by Zamplebox (“Devices”) may use lithium ion batteries. If such Devices are damaged or improperly handled, they may cause fire and expositions resulting in serious injuries and death. All such Devices are to be charged only with the provided charging cables and other Zamplebox approved chargers. If your Device suffers any damage, cease use of the Device immediately and dispose of it in a safe manner in accordance with applicable local laws.

For their protection, keep all Products and Devices out of reach of children and pets.

California Proposition 65 – WARNING: This product contains nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm.

1. CHANGES TO TERMS; PERSONAL INFORMATION/PRIVACY

1.1 – Changes to the site

Zamplebox may add to, change or remove any part of the Site, including, without limitation, any Content (as defined below) therein, at any time without prior notice to you.

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Site thereafter. However, any changes to the dispute resolution provisions set forth in Section 9.4 – Choice of Law will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Site.

Your continued use of the Site following the posting of a revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

We may update the Content on this Site from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

1.2 – Personal Information/Privacy

You agree to provide accurate, current, and complete information as required for the purchase of the Products, Devices (as defined above) and Memberships (as defined in Section 3.1). Zamplebox reserves the right to block further sales to anyone who provides false, inaccurate or incomplete data. You acknowledge that Zamplebox uses a third party payment processing service to process orders and bill fees to your credit card. ZampleBox's Privacy Policy, located at the URL: https://www.zamplebox.com/privacy (the “Privacy Policy”), explains how Customers' personally identifiable information is collected, used and disclosed. You hereby agree that we may use your personal information in accordance with the terms of the Privacy Policy.

2. PASSWORDS; USE OF SITE

2.1 Passwords.

You may utilize the functionality on the Site that allows you to log in to this Site by using your log in credentials for an existing account on various third party websites, which may change from time to time, including, without limitation, Twitter, Facebook and LinkedIn (“Third Party Site Log-in Credentials”) and, if applicable, configure your privacy settings in your third party website account to permit your activities on this Site to be shared with your contacts in your third party Site account (as further detailed in our Privacy Policy) https://www.zamplebox.com/privacy. Notwithstanding the foregoing, you agree that your use of any third party website through which you log in to this Site using your Third Party Site Log-in Credentials is governed by the terms and conditions of such third party website's terms of use and privacy policy, including, without limitation, such third party website's password and account security policies and user-generated content posting and acceptable use policies.

You are responsible for maintaining the confidentiality of your passwords, and you are responsible for all activities that occur using your passwords. You agree not to share your passwords, let anyone else access your passwords or do anything else that might jeopardize the security of your passwords. You agree to notify Zamplebox if there is any unauthorized use of your password on this Site or if you know of any other breach of security in relation to this Site.

You acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your user name, password or other security information. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

2.2 Use of Site; Prohibitions

Subject to your compliance with these Terms, Zamplebox hereby grants you a limited, personal, revocable, non-transferable, non-sublicensable, and non-exclusive license to access the Site and use the content, information, text, images, graphics, interfaces, audio and video clips and any other materials displayed on the Site (collectively, the “Content”), solely for your personal, non-commercial use. You may not copy, modify, reproduce, publicly display or perform, distribute, or otherwise use the Content except as expressly set forth in these Terms. You may not remove any copyright or other proprietary notices from any Content. If you breach any term of these Terms, your authorization to use the Site and Content automatically terminates without notice to you.

You hereby represent and warrant that you will not, and will not induce any third party to: (a) attempt to disable or circumvent any security mechanisms used by the Site or Content or otherwise attempt to gain unauthorized access to any portion of the Site or Content or any other systems or networks connected to the Site, or to any server of Zamplebox or its third party service providers, by hacking, password “mining”, or any other illegal means; (b) use any “deep-link”, “page-scrape”, “robot”, “spider”, or other automatic device, program, algorithm or methodology, or any comparable manual process, to access, acquire, copy, or monitor any portion of the Site or Content; (c) use any device, software or routine to interrupt or interfere with, or attempt to interrupt or interfere with, the proper operation and working of the Site or with any other person's use of the Site; (d) track or seek to trace any information on any other person who visits the Site; (e) use the Site or Content for, or in connection with, any illegal purpose, to solicit, facilitate, encourage, condone, or induce any illegal activity, or as otherwise prohibited by these Terms or applicable laws, rules or regulations; or (f) copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to extract the source code of any proprietary software used to provide, maintain, or otherwise applicable to the Site or Content.

2.3 Chat Sessions

Zamplebox offers to its members the ability to enter into an instant messaging session (“Chat Sessions”) with a Zamplebox Member Services Agent (“MSA”). Upon entering into and continuing such Chat Sessions with a MSA You acknowledge and agree to all terms, conditions, monitoring guidelines and notices contained or referenced herein including Zamplebox Terms of Service and Privacy Policy. In order to maintain a high standard of service and provide a safe environment for its MSAs, Zamplebox reserves the right to refuse, discontinue, and/or block You from Chat Sessions for acts considered to be inappropriate, such as unreasonable demands, misrepresentations, personally threatening or offensive language, and/or erratic behavior or that violate the Terms of Service. If You do not agree to the Terms of Service, including these provisions relating to the Chat Sessions, please do not use the Chat Session service.

Due to account security restrictions MSAs are not able and will not fulfill certain types of requests. If your request requires making a payment OR canceling your service, please log onto your account or contact Member Services to make such changes. You may be asked by the MSA to provide Your account login user name, email address, or other personally identifiable information in order ensure the identity and security of the chat. A MSA is NOT supposed to ask You for Your password or credit card or debit card information to confirm your account. If a MSA asks for this information please immediately discontinue the Chat session and contact us.

All Chat Sessions and other communications, whether via e-mail, telephone calls or otherwise are recorded by Zamplebox.

2.4 Links from the Site

If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

3. TERMS OF SALE

3.1 Sales of Products, Devices and Memberships to End Users Only

Zamplebox sends Products and Devices to end-user customers of legal majority age (18+ in the United States) who purchase monthly memberships to receive the Products (“Membership(s)”) only for their own personal, non-commercial use. You may not purchase Products or Memberships for further distribution or resale or for any other commercial or business purpose. The Membership and all rights and privileges conferred are personal and non-transferable.

3.2 Pricing

Pricing for Products, Devices and Memberships (including any applicable shipping and handling fees) can be found on Zamplebox's then-current pricing page located on the Site https://www.zamplebox.com/#how-it-works. Zamplebox reserves the right to change prices for Products, Devices and Memberships at any time, and does not provide price protection or refunds in the event of promotions or price decreases.

3.3 Refund

If you are dissatisfied with the Product or Device for any reason, contact Zamplebox so that we can remedy the issue. Refund requests must be made directly to Zamplebox at https://www.zamplebox.com/support. All refund requests must be made within thirty (30) days of the date of shipment by Zamplebox. Zamplebox is not liable for Devices that are damaged or lost in transit to Zamplebox. Zamplebox shall decide on whether to issue a refund (including partial refunds) on a case by case basis but in no event is Zamplebox obligated to issue a refund.

Zamplebox will not provide a refund for a request that is received by Zamplebox more than thirty (30) days after the date of original shipment.

3.4 Automatic Membership Renewals; Cancellation Policy.

Zamplebox will automatically renew your Membership on each monthly anniversary date of the Membership and, as authorized by You during the Membership sign-up process, will charge your credit card with the applicable Membership fee and any shipping and handling costs and sales or similar taxes that may be imposed on your Membership fee payments. Each Membership renewal period is for one month. You may cancel your Membership at any time by logging on to your account within Zamplebox.com. To cancel your Membership, login to your account on the Site and select the “Membership Options” link at the bottom of the page, then follow instructions towards cancellation. All cancellation requests must be received by the first day of the month. Cancellation requests received after the first day of the month shall take effect the following month. If you have any problems, please contact us. Zamplebox requires a reasonable amount of time to process your Membership cancellation request. If you cancel your Membership, you will enjoy your Membership benefits until the end of the then-current Membership term, and your Membership benefits will expire at the end of the then-current Membership term for which you have paid. You will not be eligible for a prorated refund of any portion of the Membership fees paid for any unused days of the then-current Membership term.

3.5 Refunds

For your safety, Zamplebox does not accept returns. In a commitment to provide you with the best quality products and to ensure your safety and the safety for all of our customers, we do not allow customers to return e-liquid products to our warehouse. We are quite confident that all customers feel strongly that they should not receive any Product that was previously sent to another customer to ensure that no Product have been tampered with.

3.6 Payment Methods

Zamplebox accepts credit card payments only. You agree to pay all fees charged to your account based on Zamplebox's fees, charges, and billing terms in effect as shown on the payment page when you first sign-up for a Membership on the Site. You are also responsible for paying any sales and use taxes and shipping and handling fees that may apply to your purchase of Products, Devices or Memberships based on the address that you provide as the shipping address when you register for a Membership, and you authorize Zamplebox or the third party payment processing service provider that we engage to charge your credit card for any such taxes and fees. All payments shall be made by credit card in advance prior to shipping the Products and Devices. If you do not pay on time or if your credit card cannot be charged for any reason, Zamplebox reserves the right to suspend or terminate your account and Membership. All amounts which are past due are subject to collection actions. You shall indemnify Zamplebox for any costs associated with such collection actions, including attorney’s fees. All sales and payments will be in US Dollars.

Zamplebox and Zamplebox's third party payment service provider may receive updated credit card information from your credit card issuer. The disbursement of the updated credit card information is provided to Zamplebox and Zamplebox's third party payment service provider at the election of your credit card issuer. Neither Zamplebox nor Zamplebox's third party payment service provider are responsible for the distribution of your credit card information. It is at the sole election of your credit card issuer. Your credit card issuer may give you the right to opt out of the update service. It is Your responsibility to contact Your credit card issuer with regards to Your right to opt out of the update service.

3.7 Shipping and Product Acceptance

The shipment date will be determined according to whichever date is closer to the date of the Customer's first purchase date. Shipping dates are estimates only. For Domestic orders we use: USPS Priority Mail, USPS First Class, and Fedex Ground. All international orders are shipped via our overseas consolidator APC Postal Logistics. The risk of loss and title for all Products and Devices purchased via the Site pass to the Customer upon delivery of the item to the carrier.

3.8 Geographic Restrictions

The owner of the Site is based in the state of Washington in the United States. We provide this Site for use only by persons located in jurisdictions in which the Site's Content, Services Products and Devices are legal. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and you are solely responsible for compliance with all applicable laws.

4. REFERRAL PROGRAM

Zamplebox offers a referral program, also referred to as an affiliate program, (“Referral Program”) which is designed to incentivize customers, members, and/or users to refer business to Zamplebox. Zamplebox rewards referrers with ZBucks (store credit) which can be used towards purchases on the Site. ZBucks may have certain limitations or require additional actions by Customer in order to be used freely, such as earning $25 of ZBucks in order to unlock them for free spend.

Zamplebox reserves the right to change the terms of its Referral Program at any time with or without notice including, but not limited to: changing the compensation structure, changing how referrals are attributed between referrers and referred Customers, changing payout thresholds or terms of ZBucks and how they may be used, changing key referral amounts such as ZBucks earned per conversion, etc.

Zamplebox has a strict policy against promotion of Referral Program links or tracking codes on coupon or deal websites. Additionally, Zamplebox has a strict no-arbitrage policy which prevents any type of misuse of the Referral Program which may result for a payout to be made to a Referral Program user in which they did not actual refer the Customer. Should you misuse, whether knowingly or unknowingly, or have your referral links or tracking codes being used on coupon or deal websites or any form of referral arbitrage that did not result directly from your referral to the Site, then Zamplebox reserves the right to, with or without notice, fully nullify and unwind all referral compensation resulting from or being suspected of having resulted from coupon or deal websites and/or referral arbitrage.

5. PROPRIETARY RIGHTS

You hereby acknowledge and agree that Zamplebox or its licensors own all legal right, title and interest in and to the Site and Content, including, without limitation, any and all intellectual property and other proprietary rights which subsist in the Site and Content, whether such rights are registered or unregistered, and wherever in the world those rights may exist.

ZampleBox, ZB, and ZB GO are trademarks of Zamplebox in the United States. Other trademarks, names and logos on this Site are the property of their respective owners. Unless otherwise specified in these Terms, all information and screens appearing on this Site, including Content, site design, text, graphics, logos, images and icons, as well as the arrangement thereof, are the sole property of Zamplebox, Copyright © 2018 Zamplebox, LLC. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.

6. THIRD PARTY SITES; INDEMNIFICATION

6.1 Third Party Web Sites

The Site may provide links to third party Sites that are not owned or controlled by Zamplebox, including, without limitation, Facebook, Twitter and LinkedIn (“Third Party Sites”). We provide such links solely as a convenience to you. Zamplebox does not review, approve, endorse, or make any representations about such Third Party Sites, the companies or persons who own and/or operate them, or any information, software or other products and services made available through such Third Party Sites, or any results that may be obtained from using them. You should exercise common sense and your own judgment, and if you decide to access any Third Party Sites linked to the Site, you do so entirely at your own risk, and you are solely responsible for your activities conducted in connection with such Third Party Sites. Your use of Third Party Sites is subject to the terms of use and privacy policies located on the linked to Third Party Sites which may be different from these Terms or our Privacy Policy, including, without limitation, such Third Party Sites' password and account security policies and user-generated content posting and acceptable use policies.

6.2 Indemnification

You agree to defend, indemnify and hold harmless the Zamplebox, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to any use of the Site's Content, Services, Products and Devices other than as expressly authorized in these Terms or your use of any information obtained from the Site.

7. DISCLAIMER OF WARRANTIES

Zamplebox is a distributor and does not manufacture or control any of the Products and Devices offered on the Site. The availability of certain Products and Devices through our Site and any blogs or posts advertising these Products and Devices does not indicate an affiliation with any Product, Device or manufacturer. Zamplebox makes no warranties, express or implied, as to the ingredients in any of the Products and Devices offered on the Site. Product flavor tags are supplied by the manufacturers and Zamplebox makes no warranties of any kind regarding whether or not the actual ingredients are represented in the Product.

THE SITE, CONTENT, PRODUCTS, DEVICES AND MEMBERSHIPS ARE FURNISHED TO YOU “AS IS” AND WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS, STATUTORY OR OTHERWISE, OF ANY KIND. ZAMPLEBOX, ON BEHALF OF ITSELF AND ITS AFFILIATES, LICENSORS, SUPPLIERS AND THIRD PARTY SERVICE PROVIDERS, AND EACH OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “ZAMPLEBOX PARTIES”): (A) EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE; (B) DOES NOT REPRESENT OR WARRANT THAT THE SITE, CONTENT, PRODUCTS, DEVICES OR MEMBERSHIPS WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE SITE OR CONTENT WILL BE TIMELY, UNINTERRUPTED, STABLE, OR SECURE; (C) DOES NOT REPRESENT OR WARRANT THAT THE SITE, CONTENT, PRODUCTS, DEVICES OR MEMBERSHIPS WILL BE ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED; AND (D) DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS REGARDING THE USE OF THE USE OF THE SITE, CONTENT PRODUCTS, OR DEVICES IN TERMS OF THEIR ACCURACY, RELIABILITY, TIMELINESS, COMPLETENESS, OR OTHERWISE. YOUR USE OF THE SITE, CONTENT, PRODUCTS, DEVICES OR MEMBERSHIPS IS ENTIRELY AT YOUR OWN DISCRETION AND RISK AND YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE, CONTENT, PRODUCTS, DEVICES AND MEMBERSHIPS.

THIS LIMITATION OF REMEDIES IS A PART OF THE BARGAIN BETWEEN YOU AND ZAMPLEBOX. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ZAMPLEBOX OR ANY PERSON ON BEHALF OF ZAMPLEBOX SHALL CREATE A WARRANTY OR CONDITION, OR IN ANY WAY CHANGE THIS EXCLUSION OF WARRANTY.

NOTHING IN THIS SECTION 7 SHALL EXCLUDE OR LIMIT THE ZAMPLEBOX PARTIES' WARRANTIES, REPRESENTATIONS OR CONDITIONS TO THE EXTENT THEY MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW, IN WHICH CASE, SUCH WARRANTIES, REPRESENTATIONS OR CONDITIONS WILL BE EXCLUDED AND LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

8. LIMITATION OF LIABILITY

IN NO EVENT SHALL ANY ZAMPLEBOX PARTY BE LIABLE TO YOU, OR ANY THIRD PARTY, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOSS OF VALUE OF THE PRODUCTS OR DEVICES OR LOSS OF USE OF THE PRODUCTS OR DEVICES, WHETHER BASED ON BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR CONDITION, BREACH OF CONTRACT OR TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE OR STRICT LIABILITY), EVEN IF A ZAMPLEBOX PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IF, NOTWITHSTANDING THE FOREGOING, A ZAMPLEBOX PARTY IS FOUND TO BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGE OR LOSS WHICH ARISES UNDER OR IN CONNECTION WITH YOUR USE OF THE SITE, CONTENT, PRODUCTS, DEVICES OR MEMBERSHIPS, THE RELEVANT ZAMPLEBOX PARTY'S TOTAL CUMULATIVE LIABILITY SHALL IN NO EVENT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID ZAMPLEBOX FOR THE PRODUCTS, DEVICES OR MEMBERSHIP, AS APPLICABLE; AND (B) THE SUM OF ONE HUNDRED US DOLLARS (US$100).

NOTHING IN THIS SECTION 8 SHALL EXCLUDE OR LIMIT ANY ZAMPLEBOX PARTY'S LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW, IN WHICH CASE, SUCH ZAMPLEBOX PARTY'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

9. DISPUTE AND ARBITRATION; CLASS ACTION WAIVER; CHOICE OF LAW

9.1 Summary:

Most customer concerns can be resolved quickly and to a customer's satisfaction by writing to our customer service department or Zamplebox, Attn: Customer Service, PO BOX 1080, Renton, WA 98057. In the unlikely event that our customer service department is unable to resolve a complaint to your satisfaction (or if we have not been able to resolve a dispute we have with you after attempting to do so informally), we each agree to resolve those disputes arising out of this agreement (other than those related to Zamplebox's enforcement and protection of its name and intellectual property rights) through binding arbitration or small claims court instead of in courts of general jurisdiction. This includes any claims against other parties relating to services or products provided or billed to you (such as our licensors, suppliers, dealers or third party vendors) whenever you also assert claims against us in the same proceeding. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. The arbitrator must follow these Terms and can award the same damages and relief that a court can award.

9.2 Dispute Resolution:

You and Zamplebox both agree that these Terms affects interstate commerce so that the Federal Arbitration Act and federal arbitration law apply (despite the choice of law provision in Section 8.2 below). All disputes relating in any way, directly or indirectly, to Zamplebox for breach of contract, breach of fiduciary duty, negligence, personal injury, intentional torts or other tort and including all questions about the types of disputes that are subject to this arbitration agreement will be arbitrated according to the rules of the Comprehensive Arbitration Rules and Procedures provided by JAMS. The arbitration shall take place in Seattle, Washington. All disputes decided by the arbitrators shall be final and binding on both you and Zamplebox.. Any issue concerning the extent to which a dispute is subject to arbitration, or concerning the applicability, interpretation or enforceability of these Terms, including any contention that all or part of this agreement is invalid or unenforceable, shall be governed by the Federal Arbitration Act and resolved by the arbitrators. You acknowledge and agree that, in any arbitration proceeding, no depositions will be taken, and all other forms of discovery of facts will be limited to those things that the arbitrators determine, in their sole discretion, to be necessary. Further, in any arbitration proceeding, (i) there shall be no award of punitive, exemplary, incidental or consequential or other special damages, (ii) all damages claims and awards will be governed by the provisions of the Revised Code of Washington (RCW), and (iii) the parties will conduct the arbitration confidentially and expeditiously and will pay their own costs and expenses of arbitration, including their own attorneys' fees. If you are unable to afford the arbitration fee, you agree to notify all persons against whom you have an arbitrable claim and give such persons the opportunity individually and as a group to pay such fee. The proceeding and the decision shall be kept confidential by the parties.

9.3 Class Action Waiver

ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. Neither you nor Zamplebox has the right to act as a class representative or class representative or participate as a member of a class of claimants with respect to any claim.

9.4 Choice of Law

These Terms is governed by the Federal Arbitration Act, applicable federal law, and the laws of the state of Washington, without regard to its conflicts of laws rules. Foreign laws do not apply. Arbitration or court proceedings must be in King County, Washington. If any provision of the Terms is invalid under the law of a particular jurisdiction, that provision will not apply in that jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from these Terms.

9.5 Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

10. ELECTRONIC COMMUNICATIONS; GENERAL TERMS

10.1 Electronic Communications

Whenever you visit our Site or send emails to us, you are communicating with us electronically. For that reason, you also consent to receive communications from us electronically. We will communicate with you by email (if you have provided your email address to us), by posting notices on our Site or by such other means as we may determine from time-to-time. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law. All electronic communications are recorded and shall become property of Zamplebox.

10.2 General Terms

Zamplebox may issue a warning, temporarily suspend, indefinitely suspend or terminate any Customer's right to use or access all or any part of the Site including any account thereon, without notice, for any reason in Zamplebox's sole discretion, including without limitation breach of this agreement and/or violation of the Terms of Service, Zamplebox's belief that such access would violate any applicable law, rule or regulation or would be harmful to the interests of, or potentially cause financial loss or legal liability to Zamplebox or another user of the Site. Unless explicitly provided otherwise by a written agreement, these Terms and the Privacy Policy constitute the entire agreement between you and Zamplebox regarding its subject matter. Zamplebox will not be responsible for failures to fulfill any of its obligations due to causes beyond its control. The failure of Zamplebox to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. If any part of these Terms is held invalid, illegal or unenforceable, that provision shall be enforced to the maximum extent permissible so as to maintain the intent of these Terms, and the other parts will remain in full force and effect. The parties shall at all times and for all purposes be deemed to be independent contractors and neither party nor its agents may bind the other party. These Terms is only valid in the English language. These Terms shall not be interpreted or construed to confer any rights or remedies on any third parties, except that each indemnified Zamplebox Party shall be a third party beneficiary hereunder. Zamplebox may assign or transfer its rights, or delegate any performance, under these Terms to a third party in its sole discretion. Customer may not assign or otherwise transfer its rights, or delegate its performance, under these Terms to any third party without in each and every case, Zamplebox's express prior written consent. All terms which by their nature are intended to survive any termination of these Terms, or any termination of your use of the Site, Content, Products, Devices or Memberships shall survive such termination.